Listening with Respect

There are so many ways to give and get respect from others. The most fundamental and liberating way is the capacity to listen … with respect. Listening at the deep level of respect often involves suspending our own agenda and demonstrating an understanding of what others are not only saying but experiencing Instead of listening […]

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Win Win

The following abridged article is taken from our book, Entitled to Respect . The article in the book identifies how to negotiate effectively in everyday interactions, build long term relationships and achieve results that last. The concept of win:win is central to Assertion, influence and best practice in negotiation i.e. balancing our rights and needs […]

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A Case for Rapport

When communicating it is absolutely necessary before you do anything else to establish rapport. Rapport is the same as the foundation of a house – without it everything will collapse. ASSUMPTIONS : ° Each person is an individual. ° There are no two people alike. ° No two people understand the same sentence the same […]

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Difficult Conversations

Difficult conversations can be tough for all of us – in fact difficult situations are tough. Period. Some of us spend our lives from facing up to them, preferring to walk on by, not get upset and then face the consequences. Others charge at the difficult conversations like a bull in a china shop, disregarding […]

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The Most Effective Way To Get Respect From Your Staff

Jack had just returned from a management training programme. He had learned a lot, particularly from discussions he had had with other colleagues on the course. They had talked a lot about the concept of the manager as ‘facilitator’, as ‘servant’ and employees as “clients”. Jack now faced his staff at their Monday morning meeting […]

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How To Gain RESPECT

“R-E-S-P-E-C-T Find out what it means to me.” Aretha Franklin There’s not much of it about these days RESPECT, there’s not much of it about these days- hence the number of social and sports related campaigns, such as the RESPECT programme in football. The ‘old order’ appears to be fading. The traditional forms of hierarchy […]

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