10 Tips For Resolving Arguments Between Friends

It really becomes annoying when your friends can’t resolve arguments and start treating you like a go-between. One of them is upset with the other over something and use you to vent their frustration. You find yourself piggy in the middle and any attempt to mediate just seems to make things worse. Ok so you […]

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A Case for Rapport

When communicating it is absolutely necessary before you do anything else to establish rapport. Rapport is the same as the foundation of a house – without it everything will collapse. ASSUMPTIONS : ° Each person is an individual. ° There are no two people alike. ° No two people understand the same sentence the same […]

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Difficult Conversations

Difficult conversations can be tough for all of us – in fact difficult situations are tough. Period. Some of us spend our lives from facing up to them, preferring to walk on by, not get upset and then face the consequences. Others charge at the difficult conversations like a bull in a china shop, disregarding […]

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